Handbook

Handbook

Welcome to your new home.

HOUSE RULES HANDBOOK

This handbook has been prepared to explain what you can expect of us and what we can expect of you.  As it relates to your lease, it is important that you read it carefully and understand it thoroughly.  We know that you will respond to our requests and suggestions, and we hope that you, in turn, will give your own ideas of how we may be of help to you.  These house rules are incorporated into your lease per section 10(J).

 

YOU AND THE OFFICE 

The office is your contact with the Housing Authority.  Our office is open form 8:00-5:00 Monday through Friday. Feel free to come in and see us about your problems and those of the community.  Whatever it is- our services are always at your disposal.  We are willing and eager to help you in any way we can.

 

THE LEASE

Your Lease is the agreement between you and the Housing Authority.  It’s tough reading, we know, but it’s important for you to understand it thoroughly.  Be sure to ask about any point that isn’t clear.  This handbook is based on the terms of your lease; keep your lease handy.

 

PAYMENT OF RENT 

Draw a circle around the first of the month; that’s the day rent is due.  In order to provide you with a decent place to live, we must receive rent on time.  Therefore, anyone who has not paid by the 5th business day may lose his or her home.  We don’t like to take this kind of action and we hope that your regular rent payments will make it unnecessary.

 SECURITY DEPOSIT 

When you sign your lease, you pay $100.00 on your security deposit.  Security Deposits will be refunded after you move out.

 

IF ……. 

  1. You do not owe us any rent.
  2. You have paid for all damages for which you are responsible.
  3. You have cleaned your house thoroughly enough, so there is no extraordinary cleaning to be done after you leave that would involve unusual expense to the Authority.
  4.  You have given us fifteen days notice in writing that you intend to move, so that the Authority can rent the unit promptly, and not lose potential rent earnings because you failed to let us know in time
  5. You have returned your apartment and mailbox keys.        

    FAMILY CHANGES

    When important family events occur, don’t forget to let us know about them. A change in the size of your family can affect your rent or the size unit that you need.  Marriages, births, deaths, and other happenings that make a difference in the size of your family must be reported to the office promptly.  Also, let us know about changes in your employment or income within 10 days of the event. Failure to comply with these rules could result in serious charges.

     

    TRANSFERS

    As we mentioned above, a change in the size of your family may mean you need a larger, smaller or handicap home and the Management may then ask you to transfer to one that meets your needs.  Your expense will be to pay for any damage to the home for which you are responsible.  Additionally, you are responsible for any and all transfer and hook up fees with your utility, cable, and phone, as required by those companies.

     

    BOARDERS AND LODGERS 

    The residence into which you move has been carefully selected to meet the space requirements of your family. Like a glove, it’s a good fit, but snug.  For this reason, our rule is “NO BAORDERS OR LODGERS”.  PERSONS NOT LISTED ON YOUR LEASE, STAYING IN YOUR UNIT, WILL BE CLASSIFIED AS UNAUTHORIZED GUESTS.  THEY WILL BE REQUIRED TO LEAVE YOUR UNIT OR YOUR LEASE WILL BE TERMINATED.

    Any Tenant causing problems or being involved in any kind of disturbance on Housing Authority property will be given a citation and a report will be put in their file.  Once the tenant has had three reports the eviction process will begin. 

    BANNING SLIP

    Any person involved in any kind of a disturbance that is not a resident of Public Housing will be arrested and given a banning slip.  If any of these people are seen back on Housing Authority Property they will be charged with Criminal Trespass. 

      

    CURFEW

    Remember that we have elderly residents and residents with medical problems who need their rest and also children who need to be in bed early for school.  For these reasons The Housing Authority will enforce CURFEW time for PINEVIEW, BAYVIEW and DOGWOOD ESTATES.

    There is A 10:00 P.M. CURFEW FOR NON-RESIDENTS AND AN 11:00 PM CURFEW FOR RESIDENTS ON HOUSING AUTHORITY PROPERTY.    THIS MEANS YOU MUST BE INSIDE YOUR APARTMENT AFTER THESE HOURS!

     

    BUSINESS SIGNS

    Because these houses were built to be your home, no one is permitted to operate a business in them without prior written permission from the Executive Director.  For the same reason we must ask you not to make billboards of your home. No advertising signs, please.

    LEGAL NOTICES 

    Any legal notice will be sufficient if delivered in writing to you or an adult member of your family residing with you or if sent by FIRST CLASS MAIL and PRE-PAID.  Any notice from you to management must be in writing and delivered to our office, or sent FIRST CLASS MAIL and PRE-PAID.  This includes NOTICE TO VACATE, which are to be FIFTEEN (15) DAYS IN ADVANCE of your moving.

    INSPECTIONS

    Your apartment is inspected when you move in.  You must do a joint inspection with our Maint. Supervisor.  Also, when you move out an inspection will be made.  You may join in this inspection also.  If there is damage to the premises, other than normal wear and tear, you will be required to pay for the same.  You will be notified of any inspection to be carried on other than the above. Upon scheduled inspections, tenant-caused damage will be repaired and your account will be charged.

                                       

    SIDEWALKS

    Sidewalks are not safe places for toys, bicycles, and other wheeled vehicles.  Please make it your own personal responsibility to keep these much used spaces clean and uncluttered at all times.

     

                                                                                                                       REPAIRS

    Your maintenance man is a good person to know. He’s the person who makes necessary repairs when something leaks, breaks, or is otherwise damaged, so please request his services promptly by getting in touch with the office at 427-2535. You will be charged for any damages to the home resulting from your negligence or damages caused by visitors. Damages due to wear and tear are out responsibility.  If you need emergency repairs after hours or on weekend or holidays, please call 221-0850.

      

    AUTOMOBILES

    • ALL RESIDENTS MUST HAVE PARKING DECALS DISPLAYED ON THEIR

    VEHICLES. TO OBTAIN A DECAL YOU MUST PROVIDE YOUR DRIVER’S LICENSE, TAG RECEIPT, AND INSURANCE CARD TO THE JHA OFFICE.

    • IF YOU HAVE OVERNIGHT GUESTS, YOUR GUESTS MUST OBTAIN A VISITOR PARKING DECAL. OVERNIGHT GUESTS MUST BRING THEIR

    DRIVER’S LICENSE, TAG RECEIPT, AND INSURANCE CARD TO THE OFFICE BETWEEN 8:00AM-5:00PM Monday thru Friday.

    ALL VEHICLES PARKED ON JHA PROPERTY WITHOUT A DECAL IS SUBJECT TO TOWING AT OWNER’S EXPENSE.

    • ALL VEHICLES ON JHA PROPERTY MUST BE IN RUNNING CONDITION AND HAVE CURRENT LICENSE PLATES.
    • VEHICLE REPAIRS OF ANY KIND ARE NOT ALLOWED ON JHA PROPERTY. THIS INCLUDES OIL CHANGES.
    • ALL VEHICLES MUST PARK IN DESIGNATED PARKING AREAS. PARKING ON LAWNS, COMMONS AREAS, PLAYGROUNDS, AND SIDEWALKS IS STRICTLY PROHIBITED. VEHICLES PARKED IN THIS MATTER WILL BE TICKETED AND TOWED AT OWNERS EXPENSE.

      

    UTILITIES 

    When you move in, you will have five (3) working days to get your water, gas, and electricity turned on.  All utilities must be on at all times in, in the head of household’s name, IN order to remain in your apartment.

    PICTURES, FIXTURES, WALLPAPER AND FLOOR COVERING 

    No nails are to be driven into masonry walls for hanging pictures or other decorative objects.  Special stick on hangers may be used for solid walls.  A special nail-in hanger may be used on sheetrock walls.  You may not apply wallpaper or floor covering without prior written permission of management.

    GARBAGE AND TRASH 

    Please be sure that all your garbage and trash make it into the trashcan and not around it.  If garbage is left outside in any other place besides the trash can, dogs and other animals will get into it, scattering it about the neighborhood.  If any garbage or trash is found on the ground or scattered about, the resident will first be issued a warning ticket.  On the second offense the resident will be charged a $25.00 pick-up fee.  Keep children away form trash. It is dangerous, not to mention unsanitary.  It is also necessary to properly maintain your assigned garbage container.  It is a safety hazard for these containers if they are left near the street for extended periods of time.  Garbage containers are only allowed near the street from 4:00 pm on the day before scheduled pickup until 7:00 pm on the day of scheduled trash pickup.  Any containers left out for pickup outside these hours will result in the resident being issued a warning ticket upon first offense, with a $25.00 charge for the JHA personnel tp move the trash container to the back  door upon the second offense.  All trash containers should be stored at the back door when not in their pickup location.

    EMERGENCIES AFTER OFFICE HOURS

    We all know that unforeseen things will happen even in the most well ordered households, and sometimes these situations can become emergencies.  Real emergencies demand immediate attention for the protection of someone’s life, health, or property, whereas at other times, when something’s out of joint, it can wait awhile to be corrected.  Certainly a fire, either in your home or in the community, is a real emergency.  If a fire starts, call the Jesup Fire Department immediately.  Burglary, vandalism, and disturbances of the peace are situations for the police to handle, so they are the ones to call.  Maintenance emergencies, such as: gas leaks, broken water lines, broken sewer pipes, serious damages to roof as a result of storm, electric wires down, and any failure of lights when it involves hazards of life, health, or property require different handling.  If any of these situations arise, get in touch with your maintenance dept as they will send a maintenance man to make repairs.  The number to call in case of emergency on weekends and holidays is 221-0850.                                                    

YOUR MAILING ADDRESS 

Do the people who want to write to you know where you live?  Be sure to give them your address by street or road, together with your apartment number.  If you give them only the name of the community as your address or leave out your apartment number, your mail goes back to the Post Office.  The result is delay for you and trouble for the Office. CHECK YOUR MAILBOX ON A REGULAR BASIS, AS THE JHA OFFICE SENDS MAILINGS AND NOTICES  REGULARLY. 

 CARE OF THE GROUNDS

Keeping up the appearance of the community is a job that you and the Management share.  Management is responsible for the care of all the grounds and walks used by the community as a whole. A lawn care fee of $7.50 will be added to your account monthly unless you are disabled, handicapped, or elderly.  Your help is requested only in seeing that your lawn never has that “after the picnic” look, and that new grass is given a chance to grow.  When it comes to the grounds and walks around your home, is altogether a different matter.  Here you are strictly on your own.  Walks are provided for your convenience. Do not walk on the grass. Keeping your yard clear of papers is an all-yearround job.  We think you’ll find it a good idea to go over your grass daily to insure your yard is well kept. 

EXTERMINATION 

Insects usually are found where food is carelessly left around.  Every house must be treated for insects the annually, with follow-up treatments as needed.  Please call the office if your apartment needs a follow-up treatment.  This is for your protection as well as your neighbors. 

PAINTED SURFACES 

Painted surfaces may be washed with a solution of any reliable mild soap, soap flakes or powder.  Do not use strong soaps or you’ll suddenly find your nice finish has become a thing of the past.

ABSENT FROM HOME 

When you go on that big vacation, even if it’s only for a few days, let the Office know your home will be empty.  Plumbing has a way of acting up in expensive ways in unoccupied houses.  You will have to bear the cost of repairs if you have not told us you’ll be away.

WHEN YOU VACATE 

When you decide to move out, please come to the Office and sign a vacate notice at least fifteen (15) days in advance of your departure so that we may promptly rent your home to another family in need of housing.  If you do not give us fifteen (15) days advance notice in writing, we’ll have to charge you for fifteen (15) days rent, unless the house occupied in less than that time, in which case we charge you for the number of days for which the house was vacant.  When you leave, please clean your home thoroughly.  A charge will be made if we have to clean and/or remove trash.  Return all keys to the Office, or pay for same.

SCREENS AND SCREEN DOORS 

Be sure to close your windows when you are to be away from home.  Also, shut your screen doors securely so that they will not break as they swing free in a high wind.  You must pay for damaged items due to your negligence.

PUBLIC HOUSING IS NEIGHBORLY LIVING  

When people live close together, life for all is much more pleasant if they respect and try to understand each other.  Loud radios, over-time parties, shouting, and slamming of doors can be awfully annoying to your neighbors.  With a little effort and good will on your part, all of these can be controlled.

OTHER SUGGESTIONS 

Don’t ignore, even for a moment, the ODOR OF GAS.  Immediately open all windows and put out all flames.  If you have checked and found that all the jets are turned off, notify the Central Office so that the leak can be repaired at once.  Escaping gas has caused many bad explosions.  Don’t neglect those wires that make your toasters, electric irons, radios and lamps work.  Check carefully for frayed covering, bent prongs on plugs, and loose wiring.  Don’t store paint, oil, gasoline, naphtha, oily rags, clothes with oil or paint on them, or newspapers in your home or around it.  These are first-class fire hazards.  Don’t clutter up the space around stoves or hot water heaters.  Keep the area clear at all times.  Don’t load your windowsills with flowerpots or other objects that a gust of wind can bring down on the head of a casual passerby.

NO SWIMMING POOLS ARE ALLOWED…..NO EXCEPTION!!

ALL OUTSIDE COOKING GRILLS MUST BE USED AWAY FROM COVERED

PATIOS.

RESIDENT ACTIVITIES

There are groups of residents, just like you, who deal with needs that arise in the community.  The civic, educational, health, and recreational organizations help to make the community a better and harmonious place in which to live.  The Office is always working to improve conditions throughout our communities, which will benefit all of the residents.  The Management needs the assistance of interested groups who will work closely with it toward this goal.  Talk with Management about joining the resident organization in your community.  If there is no such organization in the community, ask Management for assistance in organizing the residents. Take the lead – your neighborhood will be a better place to live if we work together.

ABANDONED PERSONAL PROPERTY 

When you move, be sure to take your prized possessions with you.  Management cannot be responsible for anything you leave behind.  Also, a charge will be made to remove abandoned items.

 

 

I have received a Jesup Housing Authority Resident Handbook and House Rules Packet at the time my lease was signed.

 

I understand it is my responsibility to read this packet and abide by all the rules enclosed.

 

 


Head of HOUSEHOLD                         Date

 

 

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Resident over 18 years of age                Date

 

 

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Resident over 18 years of age                 Date

 

 

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Resident over 18 years of age                 Date

 

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